Patient chart
The record the rest of the day reads.
- Contact and insurance
- Allergies, history, vitals, and medications
- Who may open the chart, including a short emergency access that is audited
The system
Everything the visit touches.
FiCE Medical is the staff application for the clinic: the chart, the schedule, the encounter, billing, and the patient portal beside it.
Schedule
The calendar and the requests that have not been booked yet.
- Appointments for the location
- Appointment requests
- A telehealth visit on the same schedule
Encounter
The visit is its own workspace, separate from the slot on the calendar.
- Notes for the visit
- Requirements that must be finished before the encounter closes
- An addendum when a signed note needs one
Clinical support
What the visit orders, tracks, and follows.
- Labs and diagnostic studies
- Screenings and care plans
- Referrals and follow-ups
Billing
U.S. practice billing, from the visit to the payer.
- Superbill drafted from the encounter
- Claims
- Remittances, denials, and payments
Patient portal
The patient’s own access, separate from the staff login.
- Booking
- Secure messages
- Consents and the way into the video visit
Telehealth and messages
The video visit stays attached to the appointment.
- Session for the clinician and the patient
- A guest join link
- Secure messaging with the portal
AI that proposes
The model drafts. The clinician decides. Nothing is signed or billed because the model wrote it.
- Chart summary
- SOAP and narrative drafts
- Suggested codes
Locations and staff
One organization, more than one site.
- Locations inside the clinic
- Staff and clinical profiles
- An audit of access to the chart